Normalize request fields
Map business service, source, destination, application, zone, expiry, and owner into a predictable workflow state.
Integration intercept
Jira approvals to Palo Alto changes, without fragile glue.
Cyberm8 turns Jira request fields into scoped Palo Alto policy actions, runs the runs locally, and records the evidence path for security, network, and change teams.
{
"source": "Jira Service Management",
"issue": "NET-3188",
"request_type": "firewall_access",
"approval": "network-owner",
"vendor_target": "Palo Alto",
"commit_mode": "staged_then_approved"
}The search problem is usually not Jira. It is the final handoff.
Jira can capture request and approval. Palo Alto can enforce policy. The risky part is translating one into the other without losing ownership, scope, rollback, and evidence. Cyberm8 acts as the local action layer between them.
Validate before commit
Pause for local policy checks, duplicate rule detection, and owner confirmation before production change.
Return evidence to Jira
Write status, run ID, exception notes, and operator handoff back to the originating issue.
Test one Jira firewall path in a sandbox.
Use the workflow proof to validate the translation path before another connector becomes script debt.